30-Day Guarantee
Singing Bowl Ownership Should Be Stress-Free
When you bring home a Healing Vibrations singing bowl, you’re not just buying an instrument. You’re adopting a companion for your healing.
Crystal bowls are very stable under normal use. They do not just crack from gentle playing. Still, I know that ordering something made of crystal online can feel a little nerve-wracking, so I created an extra layer of protection:
My 30 Day Craftsmanship and Tuning Guarantee
This is automatically included with every bowl and covers true manufacturing issues.
Below I explain exactly what it is the 30-Day Guarantee covers.
30 Day Craftsmanship and Tuning Guarantee
(Included with every bowl)
I put a lot of care into every bowl I ship. Crystal bowls do not just crack from regular playing, and true defects are very rare. Every bowl goes through my rigorous quality check before shipping. Most cracks happen only when a bowl is knocked, bumped, or dropped.
That said, I want you to feel completely at ease when you bring a bowl home. That is why I offer a 30 Day Craftsmanship and Tuning Guarantee on my crystal singing bowls.
What this guarantee covers
Within 30 days of delivery, I will refund or replace your bowl if there is a genuine tuning or craftsmanship issue, such as:
- Cracks and chips, damaged indicators, or damaged accessories.
- Bowl doesn’t resonate correctly
These situations are uncommon, but if they happen, I will take care of you.
If you believe your bowl has a manufacturing defect, please contact me:
- Email: info@healingvibrationsmedia.com
Please include:
- Your order number
- A description of the issue
What this guarantee does not cover
The 30 day craftsmanship and tuning guarantee is meant for manufacturing issues, not accidents. It does not cover:
- Drops, impacts, or falls
- Knocking the bowl over or bumping it into hard surfaces
- Damage from extreme temperature changes or improper storage
- Cosmetic marks or small surface imperfections that do not affect sound or structural integrity
- Damage caused by using non recommended mallets or striking the bowl with excessive force
- General wear from use over time.
Crystal is strong, but like any crystal instrument, it is not indestructible. Accidental damage falls outside this guarantee.